Shipping Terms
Shipping address
Delivery is available to Japan and overseas.
Shipping method
Your ordered items will be shipped via Japan Post.
* After shipping has been completed, we will register your order.
We will send an email to your email address confirming that your order has been shipped.
Shipping Fee
The shipping fee will be determined by Japan Post.
Shipping costs are the responsibility of the customer.
Product delivery status
Domestic shipping will be delivered within 2 to 5 days from the date of order.
However, delivery may be delayed due to traffic conditions or the shipping status of the delivery company.
You can check the delivery status of your product using the tracking service.
Yes, it is possible.
When checking, please provide the "invoice number" and
Please check the "Tracking URL".
If you are not at home when the delivery is made, or if the delivery could not be made due to reasons such as the mail not fitting in the mailbox.
In this case, the delivery company will notify you by sending a notice of absence.
We apologize for the inconvenience, but please contact the delivery company and request redelivery.
In addition, there have been cases where packages have been returned due to refusal to receive or absence of the recipient.
In such cases, we cannot offer refunds or re-shipments.
We apologize for the inconvenience, but please reorder the product you would like.
Before the storage period of the mail expires
Please be careful to request redelivery.
