Refund Policy

At our company,

We take great care to ensure that all services, CDs, DVDs and videos we sell are in good condition.
Everything we sell is fully guaranteed.
For physical products such as CDs, DVDs, and videos, only defective products can be returned.

Regarding the provision of services, if the purchaser is no longer able to receive the service

Refunds are possible if the reason is a change in circumstances, but refunds will not be given after the service has been provided.

Defective items will be replaced with exact copies where available.
If a replacement is not available, we will refund your purchase.
To initiate an exchange or refund, the buyer must contact us within 14 days of delivery.

You need to contact us.

Items must be returned in the same condition as when received.

To initiate a return, please email the address below using the email address you used to make the purchase.

Please send us an email requesting an exchange or refund first.

Please be sure to include the reason for the exchange/refund.

Then place the product in a padded envelope and send it to the address below.

Please send it to us.
Please note that postage costs will be borne by the customer.

In the case of an exchange due to a defective product, the shipping costs borne by the customer will be
We will settle the payment when we resend the new product.

Exchanges will be for the same product.

All items remain your responsibility until returned to us.

To ensure your arrival,
Please ensure all returns are sent by registered mail.
If the product is obviously used or otherwise soiled after purchase,

We reserve the right to refuse any returns.